Are all your meat products Zabiha Halal?
Our fresh meats, poultry, and red meat products (Beef, Goat & Lamb) are processed and inspected at USDA approved Halal Facilities endorsed by Halal Monitoring Services. HMS guarantees 100% Zabiha Halal (Hand Slaughtered) by muslim butchers.
I just placed an order, when would it be delivered?
Local Deliveries
Orders placed before midnight get next day deliveries (unless scheduled otherwise). Deliveries on Mon-Fri 4p-8pm, Sat-Sun 12-4pm.
Out of City/ State Shipping
Please allow a minimum of 5-7 business days for order preparation and delivery. Our unique process involves custom orders, not pre-packaged meat, prepared upon order receipt. After two days in our freezers, orders are shipped the following business day in insulated boxes.
In what conditions will our meat be arriving?
You should be receiving the meat under following condition depending on how long it stayed in transit.
a. Fully Frozen
b. Partially Frozen
c. Chilled, holding a temperature of at least 41 degrees.
How do we ensure freshness during transit?
Every shipment includes an insulated cooler with dry ice to maintain cold temperatures.
Why is order shipped frozen?
Our items are frozen before shipment to guarantee safe meat delivery to your home.
What if my order is partially thawed upon receipt?
It is possible that a portion of your order may not arrive completely frozen, especially when the weather is very warm. We suggest consuming any beef within 7 days and any poultry within 3 days. If any of your order is warm to the touch, we suggest discarding that portion and giving us a call. Use a food thermometer to measure the internal temperature of raw meat and poultry. Raw meat and poultry should measure at 40 degrees Fahrenheit to ensure food is safe to consume. We take food safety and shipping our products very seriously. We take as many measures as possible to ensure your order arrives in a safe condition.
How should I store the meat upon arrival?
As long as the meat is cool to touch you may cook or refreeze it with confidence.
Why is my meat not the exact weight I ordered?
Meat is sold on gross weight. The net weight is post fat and skin cleaning. Expect a loss of 10-15% from the requested weight after processing.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at info@wegotmeat.com
HMS Certified
Announcing our accreditation by Halal Monitoring Services, We Got Meat stands as Ohio's exclusive Halal Certified establishment for slaughter and processing.